Grove Financial Services LLC (“Grove,” "Grove Finance,""we," or "us") values your privacy and is committed tobeing transparent about how we collect, use, and share your personalinformation. This Privacy Policy is intended to help you understand:
1. Personal Information We Collect
2. How We Use Personal Information
3. When We Share Personal Information
4. Your Rights and Choices
5. Third-Party Services
6. Data Security
7. Data Retention
8. International Transfers
9. Children's Privacy
10. Updates to This Policy
11. How to Contact Us
By using our web and app services for client data management (the"Services"), you agree to the collection and use of information inaccordance with this Privacy Policy.
1.Personal information we collect
A.Information you provide to us
- Registration and Profile Information: When you create an account,we collect your name, email address, address, phone number, and any additionalinformation you choose to include in your profile.
- Payment Details: When you register for our paid Services, we collect paymentdetails such as your payment card information through our third-party paymentprocessor. We do not store your payment details on our servers.
- Communications: If you contact us directly or participate in surveys, we mayreceive additional information about you, such as your name, email address,phone number, and the contents of your message.
B.Information collected automatically
- Cookies and Tracking Technologies: We use cookies and similartracking technologies to track activity on our Services and hold certaininformation.
- Device Information: We automatically collect information about the device youuse to access our Services, including IP address, browser type, operatingsystem, and device identifiers.
- Location Data: With your consent, we may collect geolocation data from yourdevice to provide location-based services.
C.Information from third parties
● Third-Party Services: We may receive information about you fromthird-party services for analytics, hosting, and payment processing purposes.
2.How we use personal information
We use your personalinformation for various purposes:
- To Provide and Maintain Our Services: Includingaccount management, customer support, and processing transactions.
- To Improve Our Services: To analyze usage trends and develop new features.
- For Marketing and Promotional Purposes: With your consent, we may sendnewsletters, marketing materials, and other information that may interest you.
- Legal Basis for Processing: We process your information based on user consentand to fulfill contractual obligations.
3.When we share personal information
We may share yourpersonal information in the following situations:
- With Third-Party Service Providers: Such as hostingproviders, analytics services, and payment processors who assist us inoperating our Services.
- With Other Users: Information you choose to share in user forums or publicposts will be visible to other users.
- Legal Requirements: If required by law or in response to valid requests bypublic authorities.
4.Your rights and choices
- Access and Update: You can access and update your personalinformation through your account settings.
- Delete: You may request the deletion of your personal information bycontacting us or through your account.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketingemails by following the unsubscribe instructions or by adjusting your accountsettings.
- Cookie Preferences: You can set your browser to refuse cookies or alert youwhen cookies are being sent.
5.Third-Party services
Our Services may contain links to third-party websites or services.We require compliance agreements with these third parties to ensure they adhereto our privacy standards.
6.Data security
We implement encryption and access controls to protect yourpersonal information. While we strive to use commercially acceptable means toprotect your data, no method of transmission over the internet is 100% secure.
7.Data retention
We retain your personal information for as long as necessary toprovide our Services and fulfill the purposes outlined in this Privacy Policy.Retention periods may vary depending on the type of data collected.
8.International transfers
We comply with GDPR and CCPA for international data transfers anduse standard contractual clauses where necessary. Your information may betransferred to—and maintained on—computers located outside of your state,province, country, or other governmental jurisdiction where data protectionlaws may differ.
9.Children's privacy
Our Services are not directed to individuals under the age of 16.We do not knowingly collect personal information from children under 16.
10.Updates to this policy
We may update our Privacy Policy annually or at any time. We willnotify you of any significant changes by posting the new Privacy Policy on thispage and updating the "Last Updated" date. We encourage you to reviewthis Privacy Policy periodically.
11.How to contact us
If you have any questions about this Privacy Policy, please contactus:
Email: matthew@grove-finance.com
Address: 7581 SW 191st St, Miami, FL33157
Additionalinformation:
- Effective Date: 1/1/2025
- Data Protection Officer: No Data Protection Officer appointed at this time.
- Policy on 'Do Not Track' Signals: We do not respond to 'Do Not Track' signalsas there is no industry-wide standard in place.
- Legal Compliance: We comply with GDPR, CCPA, and other relevant dataprotection laws.
- User Forums and Public Posts: User-generated content is subject to our Termsof Service, and users are responsible for ensuring they do not share sensitivepersonal information.
- Automated Decision-Making: We do not use automated decision-making orprofiling that significantly affects users.
- Data Breach Procedures: In the event of a data breach, we will notify usersas required by applicable law and take steps to secure the affected data.
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